Reference

How 111bae Handles Your Personal Data

This policy tells you exactly what data 111bae collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and what your rights are over that data.

Account data collected at registrationPayment data — bKash, Nagad, RocketYour right to access or delete dataCookie and device tracking explainedContact us to raise a data request

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What Information We Hold and Why

111bae Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, mobile number and the payment method you choose — whether that is bKash, Nagad or Rocket. We need this to verify your identity, process deposits and withdrawals, and keep your account secure. When you make

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a transaction, your wallet number and transaction reference are logged against your account record so that any payment dispute can be resolved quickly. We also collect device data — browser type, operating system, screen resolution — so the platform loads correctly on your handset. If you
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contact our support team, that conversation is stored and linked to your account for continuity. We do not sell your personal data to third parties. We may share limited data with payment processors and fraud-detection services strictly to operate the platform. Retention periods vary by data
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type: account identity data is held for as long as your account is active and for a period thereafter as required by applicable rules in eligible regions. Cookie data has a shorter retention window. Your use of this platform and the scope of our data handling
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depends on your local law and the eligible regions we serve. If you are accessing from Bangladesh, we encourage you to read this policy in full before submitting any personal or payment details.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

We apply standard encryption to data moving between your device and our servers, covering the account login step, the payment flow — including bKash, Nagad and Rocket transactions — and any form you submit. Cookies we set fall into two categories: session cookies that expire when you close the browser, and persistent cookies that remember your login state across visits on the same device. You can clear persistent cookies from your mobile browser settings at any time. Data retention is not indefinite — we review account records and remove data that no longer serves a legitimate purpose under applicable rules in eligible regions.

Encrypted Connections Data you send — including payment details for bKash, Nagad or Rocket — travels over an encrypted connection so it cannot be read in transit by a third party.

Cookie Controls Session cookies clear when you close the browser. Persistent login cookies can be removed from your mobile browser settings without affecting your account data.

Data Retention Limits We do not hold your data indefinitely. Retention periods are set per data type and reviewed regularly. Inactive account data is handled according to applicable rules in eligible regions.

Who Can Access Your Record Only authorised support and compliance staff can view your account record. No marketing team or third-party advertiser has access to your personal or payment data.

DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct or remove the data we hold on you, our support team handles these requests directly. You can reach us through live chat on the platform, by email, or through the account help section on your mobile. We aim to respond to all data-related requests within a reasonable window. Do not share sensitive payment credentials like your full bKash PIN in any message to us — we will never ask for that.

Team online

Live Chat

Open the chat icon inside your account dashboard. Our team can log a data access or deletion request on your behalf and confirm receipt.

Email Support

Send your data request by email with your registered mobile number. We use this to match the request to your account record before processing.

Account Help Section

Head to the Help section inside your account on mobile. There you can flag a privacy concern or request a copy of the data linked to your profile.

Common Questions About Your Data

These are the questions we hear most often about how we handle account and payment data. If your question is not listed here, use the live chat or email route in the contact section above.

We collect your name, mobile number, email address and the payment method you register — bKash, Nagad or Rocket. Device and browser data is also collected to keep the platform working on your handset.

Yes. Your wallet number is stored against your account record so deposits and withdrawals can be matched correctly. It is not shared with third parties outside of payment processing.

Yes. Submit a data access request via live chat or email with your registered mobile number. We will verify your identity first, then provide the data linked to your account.

Contact support through live chat or the account help section and request deletion. We will process it in line with applicable rules for eligible regions, which may require us to retain certain records for a defined period.

We use session cookies and persistent login cookies. Session ones clear when you close the browser. You can remove persistent cookies from your mobile browser settings without losing your account login credentials.

Your use of the platform and the scope of this policy depends on your local law and the eligible regions we serve. We encourage you to review this policy and confirm eligibility before submitting personal or payment details.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRoulette Bangladesh Live InfoFAQ

How 111bae Handles Your Personal Data

Security, Cookies, Retention and Your Controls

Reach Us About Your Privacy

Live Chat

Email Support

Account Help Section

Common Questions About Your Data

01 What personal data does 111bae collect when I open an account?

02 Is my bKash or Nagad wallet number stored on your platform?

03 Can I request a copy of the data you hold on me?

04 How do I ask 111bae to delete my account data?

05 Does 111bae use cookies, and can I turn them off?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

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