Reference

What You Need to Know Before You Play

Using 111bae means you accept these legal terms, and whether access is available to you depends entirely on your local law and the eligible regions we serve.

Jurisdiction-dependent accessAccount eligibility rulesBangladesh-local contextbKash, Nagad, Rocket coveredYour rights explained here

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CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about your legal eligibility, account status or a policy term you want clarified, our support team handles these directly. Reach out through any of the channels below — we respond to account and legal queries as a priority.

Team online

Live Chat

Open the chat window from any page on 111bae. Legal and eligibility questions are flagged to a dedicated handler so your query does not sit in a general queue.

Email Support

Send a detailed message to our support address for formal legal requests, account closure enquiries or jurisdiction-related questions that need a written response.

Account Help Centre

Log in and visit the Help section to submit a support ticket directly tied to your account. Useful for wallet verification queries involving bKash, Nagad or Rocket.

Our Legal Position and Your Eligibility

111bae Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

111bae operates under terms that vary depending on where you access the platform from. Access is conditional on your local law permitting online wagering in your region. If your jurisdiction restricts or prohibits online casino activity, you are not eligible to open or use an account

1
here. By proceeding, you confirm that you have checked your local legal position and that you are of legal age in your jurisdiction. We do not make any representation that the content on this platform is appropriate or lawful in every location. Deposits made through bKash,
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Nagad or Rocket are subject to the same eligibility check — funding an account does not override a jurisdiction restriction. Your account wallet, transaction history and personal data are held in accordance with our privacy terms. If at any point your eligibility status changes, you are
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required to notify us and stop using the platform. We reserve the right to suspend or close accounts where we have reasonable grounds to believe a user is accessing from a restricted region. Questions about your specific situation can be directed to our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We handle your personal data and account security with specific, documented practices — not vague promises. Here is what that actually looks like across four areas you have the right to know about.

Data Retention

We keep your account data only as long as necessary for legal and operational purposes. You can request a copy of your stored data or ask us to delete it by contacting support in writing.

Cookie Policy

Cookies on 111bae track session state and payment flow continuity — for example, keeping your bKash deposit step active if you briefly switch apps on mobile. You can manage cookie settings in your browser.

Account Security

Your account login uses OTP verification tied to your registered mobile number. We do not store card details; wallet payments through Nagad or Rocket are processed through their own secure environments.

Requesting Changes

To update your registered details, request data removal or raise a dispute about how your information was handled, contact us via live chat or email with your account ID and the specific request.

Legal Questions We Hear Most Often

These are the questions we get asked about eligibility, access, data and account rights. Short, direct answers — because you should not have to hunt for this.

Access depends on your local law and eligible region. You are responsible for checking whether online wagering is permitted where you are before opening an account.

If your account is closed due to an eligibility breach, any remaining wallet balance is reviewed under our terms. Contact support with your account ID to start that process promptly.

Send a written request via email or live chat with your account ID. We will confirm receipt and provide your stored data within the timeframe required under applicable policy.

Yes. Submit a deletion request through support with your account ID. We will action it in line with our retention obligations and confirm once it is complete.

Terms can be updated. We post changes on this page and, where the change is material, we notify you via the contact details registered to your account.

No. Completing a Rocket deposit does not override jurisdiction rules. Eligibility is determined by your local law, not by whether a payment method processed successfully.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoAbout Us InfoFAQ

What You Need to Know Before You Play

Reach Us About a Legal or Account Matter

Live Chat

Email Support

Account Help Centre

Data, Cookies, Security and Your Account Rights

Data Retention

Cookie Policy

Account Security

Requesting Changes

Legal Questions We Hear Most Often

01 Can I use 111bae if I am in Bangladesh?

02 What happens to my bKash or Nagad deposit if my account is closed?

03 How do I request a copy of my personal data?

04 Can I ask 111bae to delete my account data?

05 Do these legal terms change, and will I be told?

06 Does funding my account with Rocket confirm I am eligible to play?

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